Our Story

Built to do things differently

Quick Replace was founded by Sonny Rolih after years of working with major hotel groups and builders and seeing first-hand how difficult it could be to find reliable tradespeople.

Too often, clients were left waiting for contractors who didn't show up when promised, quotes that never arrived, or invoices where it wasn't clear what they were actually paying for.

We knew there had to be a better way. Clients needed reliable tradespeople, clear communication, transparent pricing and one point of contact who would take responsibility for getting the job done.

“Be a company people can rely on.”

It's a simple principle, but it still guides how we work today - answer the phone, communicate clearly, do quality work and follow through on what we promise.

Sonny Rolih, Managing Director of Quick Replace, wearing a blue Quick Replace polo shirt
Sonny Rolih • Managing Director
How We Work

Simple Service. Clear Communication.

For us, that means showing up when we say we will, communicating clearly, providing transparent quotes and doing our best to find a solution when a client needs help.

  • 01 — Reliable Service

    Show up when we say we will.

    We arrive as arranged, complete the work properly and keep you informed if anything changes.

    We Follow Through

  • 02 — Clear Communication

    Keep you informed.

    We explain what we've found, what needs to be done and keep you updated as the job progresses.

    Clear Updates

  • 03 — Transparent Quotes

    Make the costs clear.

    Our quotes clearly explain the scope of work and costs, so you understand what you're approving before work begins.

    Clear Quoting

  • 04 — Practical Solutions

    Help find the right solution.

    Not every property problem is straightforward. We'll help identify the issue, explain the options and work out the best way forward.

    Problem Solving

Multi-Trade Coordination

One Contact. Multiple Trades.

If a job requires several different trades, we coordinate them so our clients don't have to spend their time chasing multiple contractors.

  • One Point of Contact for Multiple Trades
  • Clear Communication & Regular Updates
  • Repairs Managed from Start to Finish

Tell us what needs fixing. We'll take care of the rest.

  • Plumbing

    Hot water, burst pipes, backflow valves & risers

  • Electrical

    Switchboards, safety switches, power fault isolation

  • Heating & Cooling

    Ducted system motor replacements

  • Glazing

    AS1288 emergency make-safes & commercial glass

  • Painting & Plaster

    Tenancy make-goods, moisture repairs & finishes

  • Make Safe

    Immediate physical risk mitigation

Our Journey

From single trade specialist to Victoria’s Multi-trade Authority

Over a decade and a half of relentless standards, expanding fleet capabilities, and pioneering single-desk accountability across Melbourne.

Milestone 01 / 05

Map of the Quick Replace service area, from Macedon to Frankston and Geelong to Lilydale

Service Locator

Do we serve your
Area?

Enter your post code to instantly check if you’re in our coverage zone. We’re expanding regularly - if you’re close, reach out anyway.

Find out your service area

Call us on 0401 411 636 to check your service area.

Urgent Repairs & Make-Safe

Need an urgent repair or make safe right now? Quick Replace is here to help!

Don’t let water leaks, electrical hazards or broken glass cause further property damage. Contact us and we’ll organise the appropriate trade as quickly as possible.